Getting to Better

Welcome to Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

A Beginner’s Introduction to Human-Centred Design

Posted by Overlap on September 01, 2018

Human-centred design (also known as design thinking) is iterative and collaborative. An introduction to human-centred design will help you embrace design to reach better results for people, teams, and organizations.

In this post you’ll find:
  1. What is Human-Centred Design?
  2. Defining Human-Centred Design
  3. How to use Design Thinking at home and at work
  4. Human-Centred Design Resources for getting started
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Tags: Design Thinking, Human-centred Design

A Downtown Kitchener Guide for Visitors and Curious Locals

Posted by Jordan Nottrodt on March 26, 2018

The following Downtown Kitchener Guide was influenced by the Overlap team, who work (and live) in Downtown Kitchener. They’ve scoped out downtown necessities and uncovered many local treasures.

Kitchener is well-known internationally for hosting the second largest Oktoberfest in the world, but as anyone that’s visited or lived here will tell you, Kitchener has much more to offer than Oktoberfest.

This Downtown Kitchener Guide shares tips for getting around, local treasures, lunch deals, fun things to do around town, seasonal events, and more.

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Tags: Canada, Overlap

Overlap Wins 2018 Business Excellence Employee Engagement Award

Posted by Overlap on February 23, 2018

It was an honour for the Overlap team to receive the 2018 Business Excellence Award for Employee Engagement from the Greater Kitchener Waterloo Chamber of Commerce.

At the annual Business Excellence Awards Gala on February 22nd, 2018, Overlap’s Co-Founders, Brock Hart and Lisa Grogan, proudly accepted the award on behalf of our team.

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Tags: Overlap, Canada

75 Design Thinking Tools and Resources Explained

Posted by Jordan Nottrodt on February 16, 2018

Design thinking is human-centred, iterative, and collaborative. It’s a process that embraces design to reach better results for people, teams, and organizations. Design thinking is accessible to any experience level and an asset for any industry.

Whether you want to embrace design to achieve personal goals, reach new heights as a team, or improve the world around you, the following design thinking tools and resources will help you do that and more.

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Tags: Design Thinking, Design, Tools

How to Create an Ideal Workspace Using Human-Centred Office Design

Posted by Jordan Nottrodt on February 07, 2018

Human-centred office design can help you reshape your workspace to meet the needs of the people using it.

Taking a human-centred approach to design results in an office that works for your needs and not the other way around. A workspace designed for the people that use it can increase productivity, facilitate collaboration, and boost company morale.

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Tags: Design Thinking, Human-centred Design, Overlap

Rethinking Professional Development Because People Are Our Most Important Asset

Posted by Overlap on January 30, 2018

In 2018, Overlap is turning training inside out to focus on making ourselves the best trained team in the industry.

All Overlap employees are given five full days of Professional Development and can choose which courses best align with their Development Goals.


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Tags: Human-centred Design, Design Thinking, Overlap

How You Can Prepare for the Future Using Strategic Foresight

Posted by Jordan Nottrodt on January 17, 2018

You may not be able to predict the future, but you can prepare for it. Foresight uses research to map out educated possibilities for the future. The more you consider these possibilities, the more you can prepare yourself, and your organization for what’s to come.

This post will introduce you to using strategic foresight, outline examples of signals and trends, (including the rise of Netflix), and get you started with an exercise that will help prepare your organization for the future.

Change may be a constant, but that doesn’t mean it’s easy. Consider all of the technological, social, economic, and political changes that have occurred even in the past ten years. Get your organization on the path that’s the most likely to lead to success using strategic foresight.

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Tags: Human-centred Design, Design, Foresight

12 Design Books for Your 2018 Reading List

Posted by Jordan Nottrodt on January 11, 2018

We asked our team to share their favourite, most inspiring, and most helpful reads from the year so that you can add them to your 2018 reading list.

The following books inspired and motivated us throughout the year, and we hope they will do the same for you.

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Tags: Design, Design Thinking

Five Things to Do in Your Next Patient Engagement Project

Posted by Overlap on December 19, 2017

Good patient engagement, or any qualitative research, is about getting to know a person, not just getting facts. 

How can you conduct better patient engagement?

Continue reading for our five helpful design tips for getting to know your patients.

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Tags: Patient Engagement, Engagement

Women in Entrepreneurship - Overlap Co-Founder Lisa Grogan Shares Her Thoughts and Advice

Posted by Lisa Grogan on December 06, 2017

For Women Entrepreneurship Day, Overlap’s Co-Founder Lisa Grogan participated in a Twitter chat with Startups Canada that got other Canadian leaders talking about women in entrepreneurship.

You can view the full chat on Storify and continue reading for Lisa’s chat answers as she shares her experiences running a women-led company as well as her advice for women in entrepreneurship.

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Tags: Overlap, Social Innovation