Getting to Better

Welcome to Overlap's Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

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We Asked Kids Age 2 - 12 What they Want The Future To Look Like

November 20, 2017

On Monday, November 20th, UNICEF is helping #KidsTakeOver for World Children's Day. Kids around the world will deliver the news, share ideas, sit in parliament seats, and more.

It's a day for children, by children, to help save children’s lives, fight for their rights, and help them fulfil their potential. Learn more about World Children's Day.  And join UNICEF Canada's One Youth movement to help make child and youth well-being a priority across the country.

This is a day of fun with a serious message, and we wanted our community of kids to participate too. Below is a blog written by kids. To participate, we asked:

 

WHAT DO YOU WANT THE FUTURE TO LOOK LIKE? 

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How A Journal Can be a Powerful Design Research Tool

November 07, 2017



Journaling is a great way to collect in-depth data on a participant’s experiences. This post will take you through some of the benefits and drawbacks of journaling, and some tips on how you might use journals in your own research.

As with any research tool, there are a few things to take into consideration before deploying it to ensure you’re collecting useful data.

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A List of Resources to Help Non-Tech Industries Learn Agile Methodology

October 30, 2017

We’ve compiled a list of resources for anyone just beginning to learn about Agile, or for anyone not from a software background.

With this reading list, your non-tech organization can learn Agile methodology, begin applying Agile, accelerate innovation across your teams, and much more.

Agile methodology refers to a way of working that is iterative and flexible.

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Overlap Awarded New Ontario Vendor of Record Status in Strategic Public Engagement

October 23, 2017

After over six years of conducting broad-reaching and in-depth engagement, Overlap Associates is now an Ontario Vendor of Record in the brand new Management Consulting (VOR #OSS-00426611) Role: Strategic Public Engagement.

WHAT DOES OUR STRATEGIC PUBLIC ENGAGEMENT VOR STATUS MEAN FOR THE ORGANIZATIONS WE WORK WITH?

As an official Vendor of Record (VOR), we are pre-qualified to provide goods and services for select public engagement projects within Ontario ministries and certain organizations, per the conditions of the VOR arrangement.

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6 Reasons to Start Solo in Idea Generation

October 11, 2017

Reap the benefits of listening to many different ideas and combining the best together. Overlap’s first and most important rule is Start Solo in idea generation.

Imagine this: There are ten people sitting around a table, trying to solve a problem. Someone blurts out an idea. The group then spends the rest of their time together discussing and debating that one idea. They hear from the loudest and first to speak up. They never get to hear from the introvert, or possible expert in the room.

The rule of starting solo comes from our Chief, Creativity & Interdisciplinary Collaboration, Linda Carson, and she's made us all promise that if she's ever abducted by aliens, this is how we'll remember her. By always Starting Solo.

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Overlap Celebrates 6 Years of Sharing the Power of Design

October 05, 2017

2017 has been a big year for Overlap.

We’ve been reflecting on our journey over the past six years - remembering our first little office above Shoppers Drug Mart in downtown Kitchener with just one desk, three chairs and a big vision to make a positive social impact in our world through our new business venture.

We’ve come a long way since those early days. This past March, Overlap moved into a new office with over  6000-square-feet to accommodate our growing team of brilliant designers.  

And this fall we had the honour of receiving the Canadian Business Excellence Awards for Private Business.

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Overlap Wins Canadian Business Excellence Award For Private Businesses

September 21, 2017

Overlap is thrilled and honoured to announce our place amongst the 2017-18 Canadian Business Excellence Award winners for Private Businesses.

The CBEA awards are given out to businesses that demonstrate a successful approach to improving three performance areas: Delighted Customers; Engaged Employees; and Innovation. This prestigious designation is awarded by Excellence Canada and PwC Canada once a year.

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The 25th Team Sets a New Standard For Global Giving

September 12, 2017

UNICEF Canada’s 25th Team is a unique partnership that brought together 60 Canadian women to help women and children in need around the world.

Among these women is our very own Co-Founder Lisa Grogan.

Lisa and the other 59 members of The 25th Team, along with the Government of Canada, The Garrett Family Foundation, and Teck, have pledged a four-year financial commitment to change the lives of the world’s most vulnerable women and children.

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How to Use Community Prioritization Boards to Make Decisions

September 06, 2017

Decision making is tough enough as an individual, and it's even tougher as a community.

You want to be as inclusive as possible when making decisions as a community organization, but at the same time, you likely don't have the resources to try a whole lot of new ideas. 

You can find out which ideas resonate most with your community using a tool we call Community Prioritization Boards.

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3 Free Design Tools For Understanding Student Needs

August 31, 2017

The first step of engaging with students is listening to them. Whether the end goal is to help students feel comfortable on campus, succeed academically, transition into a career, or access the mental health services they need at school, working with students to create effective change is no small task.

Universities and colleges are recognizing that our education system will only be improved by engaging with the students they directly impact. Many school campuses are focused on having open and honest engagement between students, faculty, and staff.

In this post, you’ll find 3 design tools for understanding student needs that will give you the insights you need to make their experience better.