Getting to Better

Welcome to Overlap's Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

0 Comments
Share
View Post →

Putting Creativity in Practice Through Museums and Human-Centred Design

June 20, 2017

Too often, creativity and play are shunned from day-to-day work and life. Yet by incorporating inclusive opportunities to be creative, our perspectives can expand beyond measure. 

  • A space for discovery, play, and inspiration
  • A space to listen to diverse voices from the past and present
  • A space where everyone, of all learning styles and abilities, is welcome to be creative

As a museum professional now working in human-centred design, to me this describes museums as well as the spaces and places where we apply human-centred design every day.

0 Comments
Share
View Post →

5 Innovative Leadership Retreat Ideas Your Competitors Haven’t Thought Of

June 14, 2017

This year, instead of the same old leadership retreat, why not give something new a try? Take a walk on the creative-side and embrace innovation, design, and collaboration across your team.

By pulling in design thinking tools and resources, you can build your own leadership skills as well as your team’s, all while learning from one another along the way. Below you’ll find five innovative leadership retreat ideas that will get your colleagues, organization, and competitors talking.

0 Comments
Share
View Post →

Using Ethnography in Design Research Can Unearth Problems You Never Knew Existed

May 31, 2017

Using Ethnography in design research can reveal rich human insights.

What if, instead of sending out a survey or bringing people into the lab, you went out and watched how they behave in the real world?

Ethnography is a human-centred research method where you immerse yourself in participant’s environment to gain a more in-depth and often profound perspective of their lives. With it, you can uncover problems and solutions you might never have known existed.

0 Comments
Share
View Post →

How Sound Affects Your Hospital Experience and What Needs to Change

May 23, 2017

Human-centred design can transform hospital visits by putting patient’s needs first. Learn how sound affects hospital experiences and what the future holds for patient first care.

Sound, sight, taste, smell, and touch are all very much a part of any hospital visit. This post will focus on how sound affects your hospital experience including noise levels, alarm fatigue, and privacy, and you'll find initial human-centred design ideas that could help put patients first.

0 Comments
Share
View Post →

Using Design Sprints to Create an Early Literacy Movement

May 18, 2017

Learn about the human-centred insights and actionable feedback a five-day design sprint can provide through the lens of an Early Literacy Project.

The Early Literacy Alliance of Waterloo Region, (ELAWR) has dedicated six weeks of 2017’s Prescription for Literacy Project to participating in 6 separate design sprints: a series of “unique five-day process[es] for answering crucial questions through prototyping and testing ideas.”

The Prescription for Literacy Project, in collaboration with Overlap, is on a mission to create an early literacy movement that drives people to understand the critical importance of early literacy and its resulting impact on our children and society. The goal is to design, test, and implement new or re-imagined approaches to ignite a passion for early literacy.

This post will outline ELAWR’s Prescription for Literacy Project, explain what a design sprint is, walk you through a five-day design sprint, and share the invaluable insights the week provided.

0 Comments
Share
View Post →

Why I Left Fundraising to Work In Human-Centred Design

May 10, 2017

Overlap’s Head, Relationships and Problem Framing, Alison Portt, shares her journey from charity development director to entering the world of human-centred design.

I made the decision to leave a successful career in fundraising to join Overlap, a social innovation design firm in Kitchener, Ontario. This massive career decision was a difficult one to make, but it was ultimately a long-time coming.

0 Comments
Share
View Post →

Branching Out: Bringing the Library to the Community

May 04, 2017

“The coolest experience I had was when as a child the KPL mobile library came near my home…I remember thinking that I was the luckiest kid to have the library come to me! It was such a special treat.”


One thing we hear often in our engagement is that it’s hard to get to the library. Some communities are just so spread out, it’s impossible to have a library location close to everyone. Some communities are growing too fast for library facilities to keep up, leaving a lot of areas underserved. Often traffic, congestion, and lack of transit compound all of these challenges.

0 Comments
Share
View Post →

Everything You Should Know Before Attending Your Overlap Design Thinking Course

April 20, 2017

Design Thinking is not an exclusive skill, natural ability, fine art, or rocket science.

Design thinking is accessible to everyone.

In this post you'll find additional information and useful tips for attending your Overlap design thinking course.

0 Comments
Share
View Post →

Harnessing the Power of Design Thinking in Addictions and Mental Health Care

April 11, 2017

Utilizing design thinking in addictions and mental health care puts a deliberate focus on the needs of the people you are trying to serve, helping to cut through any distractions that can stall innovation. When we deeply empathize with the people we are trying to support, real progress is possible.

0 Comments
Share
View Post →

Why You Need to Focus on Human-Centred Marketing Now

April 06, 2017

Human-centred marketing puts people’s needs first, which yields powerful engagement and customer-led strategies. Boost your impact by incorporating empathy-driven design practices into your next marketing plan. 

This article was written for Oak & Rumble communications studio.