Getting to Better

Welcome to Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

How to Improve Any Project With Just 4 Questions

3 Occasions for an Empathy Map

Announcing our 2019 course calendar

3 Free Design Tools for Understanding Student Needs

A Beginner’s Introduction to Human-Centred Design

How to Use an Empathy Map

75 Design Thinking Tools and Resources Explained

How to Create an Ideal Workspace Using Human-Centred Design

Rethinking Professional Development Because People Are Our Most Important Asset

How You Can Prepare for the Future Using Strategic Foresight

12 Design Books for Your 2018 Reading List

Five Things to Do in Your Next Patient Engagement Project

Women in Entrepreneurship - Overlap Co-Founder Lisa Grogan Shares Her Thoughts and Advice

A New Look For Overlap Associates

We Asked Kids Age 2 - 12 What They Want the Future to Look Like

How a Journal Can be a Powerful Design Research Tool

A List of Resources to Help Non-Tech Industries Learn Agile Methodology

Overlap Awarded New Ontario Vendor of Record Status in Strategic Public Engagement

6 Reasons to Start Solo in Idea Generation

Overlap Celebrates 6 Years of Sharing the Power of Design

The 25th Team Sets a New Standard For Global Giving

How to Use Community Prioritization Boards to Make Decisions

The Pros and Cons of Chatbots and How to Use Them to Gather Rich Data

3 Easy-To-Use Design Tools for Understanding Patient Needs

Shake Things up with 6 Alternatives to Traditional Meetings

Are Street Teams the Right Research Tool for You?

6 Street Team Tips for Impactful Public Research

Why Overlap Offers Employees Balance Days

15 Free or Nearly Free Design Thinking Tools

What We Want Canada to Look like 150 Years from Now

Putting Creativity in Practice Through Museums and Human-Centred Design

5 Innovative Leadership Retreat Ideas Your Competitors Haven’t Thought Of

Using Ethnography in Design Research Can Unearth Problems You Never Knew Existed

How Sound Affects Your Hospital Experience and What Needs to Change

Using Design Sprints to Create an Early Literacy Movement

Why I Left Fundraising to Work In Human-Centred Design

Branching Out: Bringing the Library to the Community

Everything You Should Know Before Attending Your Overlap Design Thinking Course

Harnessing the Power of Design Thinking in Addictions and Mental Health Care

Why You Need to Focus on Human-Centred Marketing Now

Overlap Expands Kitchener Office to Accommodate Growing Team

What is Design Thinking?

Acting in Response to Recent Events in the U.S. and Canada

Why Healthcare Needs More Makers

6 Design Books for Your 2017 Reading List

Why Behavioural Insights Are Essential to Good Design

Service Standards: Establishing the Bottom Line

How Might We Tackle Poverty in Canada Together?

5 Ideas for Libraries as a Community Support and Refuge

Design Thinking, Belonging, and the Role of Libraries

A Facilitator's Mindset

How a Social Worker Became a Human-Centred Designer

You Don't Know It All. You Can't Do It All.

How to Facilitate Inclusive Ideation

Designing Better: a Case Study in Human-Centered Design

How Does Patient-Centred Design Work?

What I've Learned About Designing Services and Why It Matters