Getting to Better

Welcome to Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

Dr. Linda Carson

Recent Posts

Three things you need to know about facilitation

Posted by Dr. Linda Carson on May 03, 2019

During a meeting, a good facilitator can help a group work through a conflict or arrive at a decision. No matter what your job is, facilitation skills come in handy. 

For the most part, it's pretty obvious what we need to do in our jobs at work and at home. But when things change or get complicated, next steps may not be so obvious. That's where facilitation comes in. Let's start by talking about what we mean we say facilitation. 

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Tags: Human-centred Design, Facilitation, Engagement, Design Thinking

How to Improve Any Project With Just 4 Questions

Posted by Dr. Linda Carson on March 13, 2019

We ask for feedback all the time:

  • How do I look?

  • Has this milk gone off?

  • Can you proofread my résumé for me?

  • Listen to the engine. What do you think that noise is?

Feedback helps you make everything better: your outfit, your breakfast, your job prospects, and your mileage. Feedback isn’t disapproval, it’s information.

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Tags: Design, Human-centred Design, Tools, Design Thinking, Empathy, Collaboration