Getting to Better

Welcome to Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

75 Design Thinking Tools and Resources Explained

Posted by Jordan Nottrodt on February 16, 2018

Design thinking is human-centred, iterative, and collaborative. It’s a process that embraces design to reach better results for people, teams, and organizations. Design thinking is accessible to any experience level and an asset for any industry.

Whether you want to embrace design to achieve personal goals, reach new heights as a team, or improve the world around you, the following design thinking tools and resources will help you do that and more.

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Tags: Design Thinking, Design, Tools

How You Can Prepare for the Future Using Strategic Foresight

Posted by Overlap on January 17, 2018

You may not be able to predict the future, but you can prepare for it. Foresight uses research to map out educated possibilities for the future. The more you consider these possibilities, the more you can prepare yourself, and your organization for what’s to come.

This post will introduce you to using strategic foresight, outline examples of signals and trends, (including the rise of Netflix), and get you started with an exercise that will help prepare your organization for the future.

Change may be a constant, but that doesn’t mean it’s easy. Consider all of the technological, social, economic, and political changes that have occurred even in the past ten years. Get your organization on the path that’s the most likely to lead to success using strategic foresight.

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Tags: Human-centred Design, Design, Foresight, Design Thinking

12 Design Books for Your 2018 Reading List

Posted by Jordan Nottrodt on January 11, 2018

We asked our team to share their favourite, most inspiring, and most helpful reads from the year so that you can add them to your 2018 reading list.

The following books inspired and motivated us throughout the year, and we hope they will do the same for you.

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Tags: Design, Design Thinking

How a Journal Can be a Powerful Design Research Tool

Posted by Chelsea Mills on November 07, 2017

Journaling is a great way to collect in-depth data on a participant’s experiences. This post will take you through some of the benefits and drawbacks of journaling, and some tips on how you might use journals in your own research.

As with any research tool, there are a few things to take into consideration before deploying it to ensure you’re collecting useful data.

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Tags: Design, Tools, Engagement, Design Research

A List of Resources to Help Non-Tech Industries Learn Agile Methodology

Posted by Jordan Nottrodt on October 30, 2017

We’ve compiled a list of resources for anyone just beginning to learn about Agile, or for anyone not from a software background.

With this reading list, your non-tech organization can learn Agile methodology, begin applying Agile, accelerate innovation across your teams, and much more.

Agile methodology refers to a way of working that is iterative and flexible.

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Tags: Agile, Design, Design Thinking

Shake Things up with 6 Alternatives to Traditional Meetings

Posted by Overlap on July 31, 2017

Meetings have developed a bad reputation over the years for being unproductive and distracting. Too often, the meetings we run can stifle creativity and leave attendees feeling bored or even aggrieved that their time was wasted. Entrepreneur even suggests that Meetings Are One of the Worst Business Rituals. Ever.

While any meeting should be avoided if it's redundant, unnecessary, or undefined, there are still situations where a meeting is the best possible option.

Try these alternatives to traditional meetings to motivate your team and spark creativity across your organization.

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Tags: Design, Ideation

15 Free or Nearly Free Design Thinking Tools

Posted by Jordan Nottrodt on July 18, 2017


Embrace design to reach better results, achieve personal goals, thrive as a team, and improve the world around you.

Design Thinking is a process and mindset that's human-centred, iterative, and collaborative. Design Thinking methods are accessible to any industry and any experience level so you can get started today.

Begin applying this approach, and reaping the benefits, with the following free design thinking tools.

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Tags: Design Thinking, Design, Tools

Putting Creativity in Practice Through Museums and Human-Centred Design

Posted by Katherine Hannemann on June 20, 2017

Too often, creativity and play are shunned from day-to-day work and life. Yet by incorporating inclusive opportunities to be creative, our perspectives can expand beyond measure. 

  • A space for discovery, play, and inspiration
  • A space to listen to diverse voices from the past and present
  • A space where everyone, of all learning styles and abilities, is welcome to be creative

As a museum professional now working in human-centred design, to me this describes museums as well as the spaces and places where we apply human-centred design every day.

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Tags: Human-centred Design, Design

Using Ethnography in Design Research Can Unearth Problems You Never Knew Existed

Posted by Jordan Nottrodt on May 31, 2017

Using Ethnography in design research can reveal rich human insights.

What if, instead of sending out a survey or bringing people into the lab, you went out and watched how they behave in the real world?

Ethnography is a human-centred research method where you immerse yourself in participant’s environment to gain a more in-depth and often profound perspective of their lives. With it, you can uncover problems and solutions you might never have known existed.

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Tags: Human-centred Design, Design, Design Research

Why Healthcare Needs More Makers

Posted by Brooke Young on January 31, 2017

Young makers can teach us how the healthcare system might apply big dreams, risk-taking, and feedback to achieve better, more human-centred results.

In 2016, I had the honour of attending a maker camp with my 10-year-old stepdaughter. I volunteered my time as a mentor because I miss working with kids and it got me in one of the coolest camps ever.

Throughout the week I started noticing some things that I found interesting and I started to think about how these insights might apply to healthcare.

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Tags: Healthcare, Design