Getting to Better

Welcome to Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

Helpful Resources to Help Non-Tech Industries Learn Agile Methodology

Posted by Overlap

Agile methodology refers to a way of working that is iterative and flexible. We’ve compiled a list of resources for anyone beginning to learn about Agile, or for anyone not from a software background.

With this reading list, your non-tech organization can learn Agile methodology, begin applying Agile, accelerate innovation across your teams, and much more.

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Tags: Design, Human-centred Design, Design Thinking, Agile

How to Improve Any Project With Just 4 Questions

Posted by Dr. Linda Carson

We ask for feedback all the time:

  • How do I look?

  • Has this milk gone off?

  • Can you proofread my résumé for me?

  • Listen to the engine. What do you think that noise is?

Feedback helps you make everything better: your outfit, your breakfast, your job prospects, and your mileage. Feedback isn’t disapproval, it’s information.

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Tags: Design, Human-centred Design, Tools, Design Thinking, Empathy, Collaboration

Announcing our 2019 course calendar

Posted by Overlap

With a new year comes a new set of course offerings from Overlap Associates! Whether you have some budget left to spend on professional development or you're really interested in learning more about human-centred design and facilitation, we have a great catalogue of courses to choose from. 

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Tags: Design, Human-centred Design, Facilitation, Ideation, Design Thinking, Collaboration

75 Design Thinking Tools and Resources Explained

Posted by Overlap

Design thinking is human-centred, iterative, and collaborative. It’s a process that embraces design to reach better results for people, teams, and organizations. Design thinking is accessible to any experience level and an asset for any industry.

Whether you want to embrace design to achieve personal goals, reach new heights as a team, or improve the world around you, the following design thinking tools and resources will help you do that and more.

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Tags: Design, Human-centred Design, Tools, Design Thinking

How You Can Prepare for the Future Using Strategic Foresight

Posted by Overlap

You may not be able to predict the future, but you can prepare for it. Foresight uses research to map out educated possibilities for the future. The more you consider these possibilities, the more you can prepare yourself, and your organization for what’s to come.

This post will introduce you to using strategic foresight, outline examples of signals and trends, (including the rise of Netflix), and get you started with an exercise that will help prepare your organization for the future.

Change may be a constant, but that doesn’t mean it’s easy. Consider all of the technological, social, economic, and political changes that have occurred even in the past ten years. Get your organization on the path that’s the most likely to lead to success using strategic foresight.

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Tags: Design, Human-centred Design, Design Thinking, Foresight

12 Design Books for Your 2018 Reading List

Posted by Jordan Nottrodt

We asked our team to share their favourite, most inspiring, and most helpful reads from the year so that you can add them to your 2018 reading list.

The following books inspired and motivated us throughout the year, and we hope they will do the same for you.

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Tags: Design, Design Thinking

How a Journal Can be a Powerful Design Research Tool

Posted by Chelsea Mills

Journaling is a great way to collect in-depth data on a participant’s experiences. This post will take you through some of the benefits and drawbacks of journaling, and some tips on how you might use journals in your own research.

As with any research tool, there are a few things to take into consideration before deploying it to ensure you’re collecting useful data.

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Tags: Design, Design Research, Tools, Engagement

Shake Things up with 6 Alternatives to Traditional Meetings

Posted by Overlap

Meetings have developed a bad reputation over the years for being unproductive and distracting. Too often, the meetings we run can stifle creativity and leave attendees feeling bored or even aggrieved that their time was wasted. Entrepreneur even suggests that Meetings Are One of the Worst Business Rituals. Ever.

While any meeting should be avoided if it's redundant, unnecessary, or undefined, there are still situations where a meeting is the best possible option.

Try these alternatives to traditional meetings to motivate your team and spark creativity across your organization.

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Tags: Design, Ideation

15 Free or Nearly Free Design Thinking Tools

Posted by Jordan Nottrodt


Embrace design to reach better results, achieve personal goals, thrive as a team, and improve the world around you.

Design Thinking is a process and mindset that's human-centred, iterative, and collaborative. Design Thinking methods are accessible to any industry and any experience level so you can get started today.

Begin applying this approach, and reaping the benefits, with the following free design thinking tools.

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Tags: Design, Tools, Design Thinking

Putting Creativity in Practice Through Museums and Human-Centred Design

Too often, creativity and play are shunned from day-to-day work and life. Yet by incorporating inclusive opportunities to be creative, our perspectives can expand beyond measure. 

  • A space for discovery, play, and inspiration
  • A space to listen to diverse voices from the past and present
  • A space where everyone, of all learning styles and abilities, is welcome to be creative

As a museum professional now working in human-centred design, to me this describes museums as well as the spaces and places where we apply human-centred design every day.

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Tags: Design, Human-centred Design