Getting to Better

Welcome to Overlap's Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

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A Facilitator's Mindset

November 08, 2016

“I discovered asking questions could be more empowering than answering them.”

Over my career I have spent literally thousands of hours delivering training.  I have taught groups of managers and employees, new hires and sales people.   Being very comfortable at the front of the room, I enjoyed helping people learn new things that would enable them to advance their careers or help them be more effective in their work. I’ve worked in environments that believed that if people are experiencing problems at work… “we can fix it with good training.”

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How to Facilitate Inclusive Ideation

August 17, 2016


Generally, the reason we bring a group together is to accomplish things we can’t accomplish on our own. Leveraging the inherent diversity of expertise, of experience, and of perspectives in the group will get you to your most innovative ideas in an ideation session.