Getting to Better

Welcome to Getting to Better, our blog for stories, insights, and industry trends surrounding social innovation, capacity building, design thinking, and human-centred design.

University of Guelph Student Wellness Services: A True Community Effort

Posted by Nicole Francoeur

In 2017, the University of Guelph Student Wellness Services began working with Overlap to support student engagement aimed at deepening understanding of student mental health on campus. Over the next year and a half, Overlap engaged students to empathize and understand their needs around wellness, and to receive feedback on their existing mental health strategy. Overlap also worked with faculty and staff to facilitate the planning and design of service based on student feedback.

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Tags: Service Design, Co-design, Engagement, Prototyping, Health and Wellness, Service blueprinting, mental health

More than Sticky Notes and Sharpies: Creating a Culture Shift in Human-Centred Design at Extend-A-Family Waterloo Region

Posted by Nicole Francoeur

Read about Extend-A-Family’s Journey with Human-Centred Design, and get their tips for adopting a more person-centred approach. 

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Tags: Design, Service Design, Human-centred Design, Co-design, Overlap, Prototyping, Culture, Not-For-Profit, Extend-A-Family, Training, Case Study, Design Sprint

3 tips for your best prototyping yet

Posted by Marilyn Cameron

Wait, what is prototyping again?

A prototype is an object or artifact of an idea that someone can touch, hold, see, or interact with in some way so that they can offer feedback. When we have an idea, building a prototype give us a way to share it with others, work out the practical details and learn about what does and doesn’t work. It becomes a way to visualize learning and decision making. 

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Tags: Design, Design Thinking, Prototyping, Making

Prototyping to Build Team Trust and Embrace Conflict

Posted by Sarah Martin

Teamwork makes the dream work is likely a phrase you’ve heard before or used if you’re proudly cheesy like us at Overlap. It’s also true.

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Tags: Facilitation, Empathy, Prototyping

Getting started with prototyping

Posted by Marilyn Cameron

What is prototyping?  

A prototype is the next step of an idea. It’s not enough to describe your idea. You need to build it because you will learn more about your idea when the people that will be affected by it can interact with it. Prototypes are tools for learning about and sharing ideas—ways to test assumptions and start new conversations to see if you are on the right track. You are building a model of an idea that people can interact with. 

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Tags: Innovation, Design, Human-centred Design, Design Thinking, Prototyping, Making