The future of work is here! There is no time like the present to think about how we can adapt our working styles to meet the current realities of social distancing. Problems need solutions and it’s more important than ever to engage stakeholders with empathy and curiosity. Remote engagement methods help us work together to find solutions and move our work forward.
In Human-Centred Design, we learn about problems and solutions by engaging stakeholders with empathy and curiosity. What that means is asking good questions, and then listening to what people have to say. The best engagement, however, comes from well-prepared questions. Planning isn’t cheating!